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Rick Diamond
Vice President, Information Technology Agency Operations
FNF Family of Companies
Rick Diamond currently serves as Vice President of Information Technology, Agency Operations Fidelity National Financial. Rick is involved in all I.T. initiatives in the company’s agency operations nationwide. Rick maintains dialogue with agents and speaks throughout the country about technology, Digital Closing processes, A.I., RTP, Data Security, Wire Fraud, I.T. trends and ways to use technology to assist in title processing and compliance. He consults with agents in many aspects of technology with the main focuses being; how to make the relationship easier between Title Agents and FNF through technology, how to streamline back office procedures to save time, money and to be more efficient, data security to protect the agents as well as their businesses, helping agents’ clients close on their terms and how to use technology to grow their business. Rick is a staunch advocate for a great number of agents across the country and has a reputation for putting his clients ahead of all else. Rick has over 36 years of experience in the industry, he was VP, Division IT Director for 24 years and served as VP and State Manager. Rick is a member of the American Land Title Association, ALTA’s Best Practices Executive Committee, ALTA’s Technology Committee, ALTA’s Best Practices Committee, ALTA’s Information Security Executive Committee, MMBA Technology Committee and the New England Land Title Association. He served on the Executive Board of Directors for Massachusetts Title, the oldest Title Insurance Company in the United States. He is a former board member and remains actively involved with the Room to Dream Foundation, a children’s charity which donates renovation and home improvement services to chronically ill children in Massachusetts.
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Kylie Quetell
Vice President, Business Strategy
Rocket Close
Kylie is a dynamic executive with over a decade of experience in the financial services and title insurance industries, specializing in strategic leadership, customer experience, and operational transformation. As Vice President focusing on Experience and Strategy at Rocket Companies, she leads initiatives that blend technology with human-centered design—driving AI innovation, improving operational efficiency, and enhancing both client and team member satisfaction.
With a career rooted in leadership development, communications, and process improvement, Kylie has built a reputation for fostering inclusive, collaborative cultures where people thrive. Her work focuses on aligning modern technology with business goals to deliver long-term impact, from optimizing service delivery to strengthening team engagement. She brings deep expertise in talent strategy, training, and client communications—always with a focus on delivering measurable results and meaningful change.
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