DocMagic. announced the addition of Americans with Disabilities Act (ADA)-compliant mortgage loan documents.
The new digital documents are accessible to visually impaired users and others with disabilities, the company specified.
“Much of modern lending technology is designed to give consumers the convenience to access loan documents in the ways that work best for them,” Dominic Iannitti, president and CEO of DocMagic, said in a release. “It is imperative that our industry remain inclusive of all borrowers, and that we design solutions that are accessible to all. By creating ADA-compliant documents, we can continue to ensure that more borrowers are able to easily access, and participate in, the loan process.”
DocMagic said its ADA-compliant loan documents are designed to automatically identify and index critical document components during the document generation process. ADA metadata tags are applied to each of these components within the documents. These metadata tags function like HTML code, logically displaying a document’s organizational structure and content hierarchy. The metadata tags include content-level details as well as descriptive text for images, logos, etc., along with specific semantic instructions designed to make all text understandable via a text-to-speech engine that accurately translates on-screen information into clear speech through earphones or speakers.
The new ADA-compliant documents have been implemented at scale by some of the nation’s largest financial institutions, enabling them to serve more clients and lead the way in providing a heightened level of customer support and an exceptional user experience, according to DocMagic.