DocMagic, Inc., a provider of fully-compliant loan document generation, regulatory compliance, and comprehensive eMortgage services, announced that Superior Financial Solutions, LLC, a credit union service organization owned by Superior Financial Credit Union, has chosen DocMagic’s Total eClose solution for paperless electronic mortgage loan closings.
Superior Financial Solutions is using the technology for eClosing ceremonies with remote online notarization (RON) through its title agency subsidiary.
“When we decided to offer our customers’ members an electronic closing, we looked at the companies with the most experience,” Kurt Neeper, president of Superior Financial Solutions, said in a release. “DocMagic has gone further down this road than most, its user interface is one of the best in the industry, and its mobile capabilities are second to none. This is critical because most credit union members will be doing their remote closing on a phone or tablet.”
As a result, Superior won an industry award for being the first credit union in Ohio to provide anend-to-end eClosing solution to borrowers.
“Unlike many lenders who settle for a hybrid eClosing, Kurt took a different path,” Dominic Iannitti, president and CEO of DocMagic, said. “Superior supports many credit unions with mortgage origination and consistently focuses on creating a great member experience. Kurt knew very early that delivering a fully paperless loan closing on an electronic tablet was the end goal and we were excited to help him achieve it.”
Neeper said DocMagic’s RON functionality was key in the decision to partner because he said consumers are drawn to its convenience.
“Unless you are actively working with clients in this area every day, you won’t even know what issues can arise,” Neeper said. “DocMagic had the experience and offered an integrated solution that already worked with what we were doing today. Plus, all of the other stakeholders - the GSE’s, MERS - already knew DocMagic and were working with them, so it made the overall approval process much more seamless.”