Qualia rolled out new automation features within Qualia Connect, its fully integrated partner and client portal, that enable title and escrow businesses to maximize efficiency and expand delivery of digital closing experiences.
“The current record housing market has certainly heightened expectations for what the homebuying experience should be,” Qualia Vice President of Customer Success Brian Thome said in a release. “In our Homebuyer Sentiment Index from earlier this year, 53 percent of recent homebuyers reported they selected their real estate agent due to a differentiated level of service around the closing. With these new Connect features, we’ve made it even easier for lenders, real estate agents, and title and escrow businesses to deliver the experience their clients are demanding.”
The new Connect capabilities provide ways for title and escrow businesses to create custom automations for many common partner and client interactions.
“The key to title is communication with all parties, and Connect makes that so simple for us,” Homie Title Senior Director of Title and Escrow Wendy Jeffery said.
Business users can now deploy an extensive set of fully integrated new features built to automate and scale title operations, including customizable automated communications, advanced quoting and ordering, increased optionality for remote closings and expanded security.