North American Title Insurance Co. (NATIC) has hired Shirley Carroll as state agency manager to oversee agency operations in Louisiana, the company announced.
The company said Carroll has 26 years of experience in the industry, including in sales, marketing, customer service, training, accounting and comprehensive knowledge of the closing process.
“Shirley is an accomplished and enthusiastic professional. With an eye to facilitating clients’ needs, she can provide her agents with a wide range of support in their marketing activities, sales development, technology solutions, and title and escrow operations,” NATIC Regional Agency Manager Ashleigh Spruell said in a release. “This, added to her dynamic personality and passion for the business, has given her a strong platform to create lasting connections in the industry and solid relationships with agents.”
Carroll previously served as agency manager for a national underwriter and agency representative for a regional underwriter. She also served several years as the regional sales manager for software vendor SMS and as account manager for reQuire Release Tracking.
“When you can bring tailored solutions to clients and see them implement that roadmap and accompanying tools in a way that enhances operations, that is a great story to share,” Carroll said. “NATIC has created a culture that encourages this type of partnership with its agents. I look forward to connecting Louisiana agents with our underwriting, marketing, education and operations teams, and showing them how our simple, done right, approach creates efficiencies in their businesses.”