Snapdocs announced that mortgage bank American Financial Network (AFN) has selected its eClosing platform and eVault solution to accelerate digital closing adoption, boost the company’s operational efficiency and improve borrower experiences.
By partnering with Snapdocs, AFN plans to digitize as much of its portfolio as possible, transitioning all 240 retail offices nationwide to hybrid, eNote, and remote online notarization (RON) transactions.
The lender said it aims to improve operating efficiency, decrease the time and costs to sell on the secondary market and deliver a hassle-free digital experience to borrowers.
“By providing our team the best solutions to close and manage our loan portfolio, we will provide the best possible customer experience to achieve success in this digitally moving market,” Jon Gwin, chief operating officer of AFN, said in a release. “With Snapdocs’ technology and guidance, we have a simple, scalable process that automates and standardizes all digital closing types. We chose this route to upgrade the level of transparency and efficiency for everyone involved in the closing — our borrowers, settlement partners, and the secondary market.”
The Snapdocs eClosing platform integrates with all major loan origination systems and provides access to Snapdocs’ network of more than 75,000 settlement agents, including all of the lender’s top partners.
AFN said it looks to invest deeper into the Snapdocs product suite to improve collaboration with its title partners by integrating the Snapdocs eClosing and Notary Scheduling platforms.
“We have seen that digital adoption plays a key role in driving efficiency gains and profitability for lenders. American Financial Network is a forward-thinking lender that shares this understanding,” said Michael Sachdev, CEO of Snapdocs. “We are delighted to partner with American Financial Network to maximize digital adoption, provide higher levels of service to their customers, and support their future success.”