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WFG’s 15-Year Journey: Fueled by Gratitude and Innovation

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Tuesday, May 20, 2025

In a field long dominated by legacy companies, Williston Financial Group® (WFG®) has earned its place by keeping its focus where it matters most—on the customer. As the company marks 15 years, it’s not just the milestone that stands out, but what WFG has accomplished along the way. Launched during the turbulence of the subprime mortgage crisis and a historic market downturn, WFG quickly expanded nationwide—faster than any title insurance provider before it. That rapid growth was powered by a clear purpose: to remove friction from the real estate process through innovation, responsiveness, and a deep commitment to those they serve.

Why WFG Was Built Differently

Founded in 2010 by real estate industry veteran Patrick Stone, WFG was born out of a desire to fix what wasn’t working—inefficiencies, siloed processes, and a lack of transparency that too often created friction in the title and settlement experience. Now celebrating his 50th year in the industry, Stone set out to build a company rooted in modernization, collaboration, and a better experience for everyone involved in the real estate transaction. Guided by that vision, WFG quickly began reshaping industry expectations—seamlessly integrating with client workflows and setting new standards for speed, clarity, and customer care.

Patrick Stone

“At WFG, we've always prioritized meaningful solutions over market share alone,” explains Chairman and Founder Stone. “Our mission from day one was clear: make the real estate transaction smoother, faster, and more intuitive for everyone involved. Every innovation, every process we developed, was designed with the end customer in mind.”

Built on Strong Core Principles

Central to WFG’s sustained success and continued innovation are its Five Cornerstones, foundational precepts that guide all company actions and strategic initiatives:

  • Everything We Do Is Because of You: Every decision at WFG is centered on understanding and meeting customer needs.
  • Take Time and Cost Out of Real Estate Transactions: WFG remains committed to streamlining the real estate process, making transactions faster, easier, and more affordable.
  • Communicate, Collaborate, Co-Exist: Collaboration with customers and industry partners is central to fostering transparency and building trust.
  • Obsess About Service: Exceptional customer service is not optional at WFG; it is fundamental to every interaction.
  • Reimagine the Customer Experience: Continuous innovation drives WFG’s commitment to enhancing the real estate journey, delivering solutions that anticipate and fulfill client needs.

Groundbreaking Innovations and Achievements

Over the past 15 years, WFG has consistently introduced industry-changing technologies and initiatives. WFG’s MyHome®, the industry's first collaboration platform designed to provide transparency for all real estate transaction participants, celebrates its 10th anniversary this year. Created to enhance communication and streamline the closing process, WFG’s MyHome offers consumers, REALTORS®, lenders, loan officers, processors, and funders direct, immediate web and mobile access to real-time transaction information, fostering a more transparent and efficient experience.

In addition, MyHome® Prompts™, an innovative real estate prompt engine introduced during the second half of last year, earned Inman’s inaugural Best Use of AI in Marketing Award in 2024 and HousingWire’s Tech100 for Real Estate Award for 2025. Also launched in 2024, WFG’s Agent 2.0 program is transforming the title insurance industry by providing the company’s agent network members with access to the same advanced tools and insights WFG uses internally, empowering them with unmatched resources to enhance their own businesses.

The newest member of the WFG Family of Companies, Volly earned both HousingWire’s prestigious Tech100 Mortgage Award and Progress in Lending’s Innovations Award in 2025, further validating WFG’s leadership in technology-driven marketing automation solutions for real estate and mortgage lending professionals. The company's ongoing commitment to cybersecurity innovation continues to be a priority as well, with the current expansion of WFG technology subsidiary MyHome’s Cyber411 program, which provides the company’s customers with advanced cybersecurity tools and training to combat emerging fraud threats and protect client data.

Strategic Growth Through Expansion and Acquisition

WFG's growth trajectory includes key acquisitions aimed at enhancing service offerings and expanding operational reach. In December 2023, WFG acquired Volly, a leader in lender marketing automation, bolstering its position in digital mortgage engagement, lead capture, and retention services. Earlier that year, WFG also completed the acquisition of Doma's West Coast retail title operations, significantly enhancing its presence in critical markets.

A Future Driven by Customer Experience and Trust

As WFG moves forward, the company remains deeply committed to evolving alongside its customers, investing heavily in AI-driven automation, cybersecurity enhancements, and strategic market expansions. These initiatives ensure that every real estate transaction managed by WFG continues to set new standards for speed, security, and satisfaction.

Steve Ozonian

“We’ve never aimed to be the biggest, our aim has always been to be the best. Real estate is fundamentally about trust, and our mission continues to focus on creating experiences that are seamless, transparent, and entirely centered around the needs of our clients and partners,” WFG President and CEO Steve Ozonian explains.

“The industry is evolving, and so are we. Today, we’re leading with AI-driven efficiency, best-in-class security, and a people-first approach. Whether you're a real estate professional, title agent, lender, or homebuyer, we're here to help you succeed—not just today, but for the long haul. The best people, the best technology, and the best service—that’s what defines WFG,” Ozonian concluded

A Reflection on Gratitude

Reflecting on the journey, Stone said, “Fifteen years ago, we set out to challenge the status quo, leverage technology to remove friction, and genuinely place the customer first. Today, we not only celebrate our growth, but also the enduring relationships we've cultivated with customers, employees, and partners whose trust has made all of this possible.”

“Our people remain the heart of WFG,” Ozonian added. “Technology enhances what we do, but our team’s responsiveness and care truly define and elevate the client experience.”

As WFG marks this significant anniversary, the company extends heartfelt gratitude to every customer, team member, and industry partner integral to its success and looks forward to building on these accomplishments in the years to come.

Stone concluded, “I’m incredibly grateful to everyone who has joined us on this journey: our employees, our customers, and our industry partners. Your trust and collaboration have been the driving force behind WFG’s growth and innovation over the past 15 years. Because of you, we’ve been able to build something truly meaningful.”

Learn more about WFG’s journey and future at https://wfgtitle.com/celebrating-15-years-of-partnership-and-purpose-because-of-you/. Read WFG’s 15 Year Anniversary news release here: https://wfgtitle.com/wfg-celebrates-15-years-of-innovation-growth-and-gratitude/

About WFG National Title Insurance Co.

Currently celebrating its 15th year, WFG National Title Insurance Co. (WFG), a Williston Financial Group company, is a national underwriter and leading provider of title insurance and real estate settlement services for commercial and residential transactions nationwide. Founded in 2010, WFG achieved its national footprint faster than any underwriter.

Built around the directive to “communicate, collaborate, coexist,” WFG strives to improve the real estate process through the creation and delivery of comprehensive, innovative services and technology solutions that empower and increase transaction transparency for the title agents, real estate professionals, lenders, and consumers it serves. The company enjoys a Financial Stability Rating of A’ (A prime), as assigned by Demotech, Inc. For more information, visit www.wfgtitle.com.

Today's other top stories
WFG Celebrates 15 Years of Innovation, Growth, and Gratitude
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