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Choose the right bank for your business

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Tuesday, October 8, 2024

Your bank’s knowledge of the title and escrow industry can make your work easier or more difficult. That’s why it is imperative that you choose a bank that knows your industry, provides quality customer service, and helps you increase efficiency.

At First American Trust, we provide the perfect blend of big bank stability and small bank personalized service. Our exclusive dedication to escrow and title banking sets us apart, allowing us to provide innovative solutions to make your day-to-day activities smoother and more secure. Our parent company, First American Financial Corporation is a premier provider of title, settlement and risk solutions for real estate transactions. As the only bank owned by a title company, we have the unique advantage of First American’s over 135 years of title and settlement industry knowledge.

Title and escrow banking is constantly evolving.

Technology is making the process of buying and selling real estate easier, but it adds complexities along the way. Using digital technologies, buyers and sellers can transact from anywhere. While these technologies offer convenience, they also present challenges in verifying identities, securing sensitive information, and protecting wire transfers and other funds.

These tools can speed up transactions. However, speed increases the risk of errors, potentially leading to serious legal and financial consequences. This is where choosing a bank that specializes in title and escrow services works to your advantage. From scalable account management systems to seamless integrations with your existing title production software, our specialized banking solutions help alleviate the pressures you face daily.

Is your bank secure?

The rise of sophisticated fraud techniques and the time-sensitive nature of real estate closings creates a perfect storm of vulnerability. By the time fraud is detected, it might be too late to recover the funds, leaving you to deal with angry clients, potential lawsuits, and a financial hit.

At First American Trust, we provide our clients with tools that help to defend against check fraud. Our Payee Positive Pay service is an advanced check fraud detection system that goes beyond simply verifying the check number and check amount. It meticulously compares each check presented for payment against your list of issued checks, including a verification of the payee's name.

When Payee Positive Pay flags a discrepancy, you're notified and given the opportunity to review the suspect check through our user-friendly interface. This alert system allows you to make quick pay or no-pay decisions, stopping fraudulent checks in their tracks while helping valid transactions proceed smoothly.

Robust security measures are a necessity for every business, especially for high-value real estate transactions. At First American Trust, we also employ advanced fraud detection, such as multi-factor authentication and alerts for suspicious activities.

Security in the digital age goes beyond preventing unauthorized access. It's also about the integrity and availability of your data. Regular system updates, encrypted data transmission, and secure cloud storage are all critical components of an effective security strategy. We prioritize these security measures, so you can focus on your core business with peace of mind.

Redefining customer service.

When you need answers from your banking partner, occasionally you don't have time to wait for a customer service agent to get back to you. Buying a home is one of the most significant moments in your clients’ lives. This is why we provide accessible and personalized support.

When you bank with us, you're assigned a dedicated relationship manager who becomes very familiar with your business. This isn't a customer service agent; it's a seasoned professional with in-depth knowledge of the title and escrow industry. They understand the ins-and-outs of your daily operations, the regulatory landscape you navigate, and the unique challenges you face.

Your dedicated relationship manager serves as your direct line to our bank. Whether you need guidance on optimizing your account structure, assistance with a complex transaction, or quick resolution to an urgent issue, your relationship manager is just a phone call away. In addition to your dedicated relationship manager, First American Trust provides a knowledgeable customer service team available to you from 5am to 6pm PT.

Banking automation for efficiency.

If you work in settlement services, you're likely familiar with the frustration of juggling multiple software platforms. Your day might involve switching between your title production software, banking portal, accounting system, and other tools. This slows you down, while increasing the risk of errors and data inconsistencies. In addition, manual data entry, check writing, and account reconciliation can take up hours of your day.

Our integrated banking and title software solutions offer a way out of this technological maze. By seamlessly connecting your banking activities with your title production platform, you can streamline your workflow. You can initiate wire transfers, manage escrow accounts, and access real-time wire transaction data without leaving your primary work environment.

We offer automated solutions that include daily reconciliation, savings accounts, and payment systems with built-in security features. These features increase your efficiency while eliminating error-prone steps, like rekeying account details.

Navigating compliance.

If you perform settlement services across multiple states, you face a complex web of varying regulations. Each state has its own set of rules governing escrow accounts, fund handling, and reporting requirements. This regulatory patchwork can expose your business to legal risks and operational inefficiencies.

By choosing a bank that specializes in title and escrow services across multiple states, you gain access to accounts that are pre-configured to meet different regulatory requirements. This means you can focus on growing your business with the confidence that your banking infrastructure is supporting your compliance efforts. As a multi-state provider, our banking services are designed to grow with your business, providing you with a single, unified banking experience, regardless of where your offices are located.

Does your bank prioritize your success?

Your bank should understand your challenges and needs. At First American Trust, we combine the stability and resources of a large bank with personalized service and industry expertise. Our banking solutions allow you to navigate challenges, focus on opportunities and, ultimately, achieve your business development goals.

Choose First American Trust, and experience the difference that a dedicated, knowledgeable, and innovative banking partner can make. Let us help you streamline your operations, mitigate risk, and focus on what you do best—serving your clients and growing your business. Connect with our dedicated team today to get started.

October Research LLC, is not affiliated with First American Trust or its affiliates.

First American Trust is a wholly owned subsidiary of First American Financial Corporation.

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Adapting to a Changing Market: WFG’s Patrick Stone Charts a Path Forward for 2025


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