Mainspring Services’ first software-as-a-service (SaaS) platform for independent title agencies and underwriters called titleLOOK takes commitments and preliminary reports from any title production software and automatically inserts hyperlinks to the relevant search documents, summarizes title exceptions, grades reports, and alerts users to curative tasks. The software works with both PDF and DOC files.
“This technology is a major step forward for the space, creating a truly digital format for the industry’s most important deliverable, its commitment to provide a title policy for the transaction,” Mainspring Services CEO Bill Boyington said in a release. “The title industry is not simply a data provider, but rather a knowledge provider. That knowledge – to assemble relevant information, identify defects and take curative action – has always been locked away within traditional document formats. titleLOOK unlocks this powerful knowledge and makes it available digitally.”
At the American Land Title Association’s 2020 Springboard event, hyperlinking was identified as an unresolved issue and a time-consuming process for several agencies, especially for commercial commitments, which often contain hundreds of supporting documents.
“Through industry collaboration, we quickly learned that title companies are looking to drive business development and increase brand loyalty through client engagement,” Boyington said. “Our platform offers content management options. ... This keeps users engaged throughout the clearance process.”