Denver-based title, escrow and accounting production technology provider Settlor announced new security features for its customer portal aiming to safeguard customer data and prevent wire fraud.
“While our customer portal always boasted advanced security features, we are excited to announce even more robust safety offerings to help keep customer information secure and provide users and their customers with some peace of mind,” John Freyer, Jr., co-founder and president of Settlor, said in a release. “In addition to multifactor authentication via both email and cell phone, Settlor offers the ability to add wire instruction delivery details, providing safe access to view this sensitive information. Further, the document scanning protection technology already embedded in Settlor’s production applications is now available to users of Settlor’s portal.”
Other safety features of the portal include restriction of who is able to access certain types of order information, specifically the ability to control displaying information that is valid per that user on any given order.
“We know the communication of wire instructions represents the greatest source of anxiety and threat of wire fraud for our customers and their consumers. We developed Settlor’s portal and its security features with the intent of creating a simple, safe and efficient process for both users and consumers to share and access wire instructions,” Freyer continued. “Settlor users can now confidently direct their customers and consumers to only trust wire instructions received through the portal.”
Additionally, with wire instructions woven into the overall safety functionality of the portal, customers are able to set configurations in which those wire instructions can be displayed, or not, based on the order type.
If wire instructions are displayed, Settlor will automatically display the wire instructions for the bank account associated with a specific order, the company said.