ACES Quality Management announced its client base increased by 22 percent last year amidst significant market volatility.
The company also made numerous updates to its ACES Quality Management & Control software and its free Compliance NewsHub resource.
“2022 was an extremely challenging year for mortgage and financial services professionals, and with the decline in mortgage originations and other pressing economic factors, it was encouraging to see lenders and financial institutions continuing to invest in loan quality and risk mitigation,” ACES CEO Trevor Gauthier said in a release. “Given that the challenges we faced in 2022 are expected to extend into 2023, protecting the integrity and liquidity of the assets mortgage lenders and financial institutions are able to produce in today’s market is more critical than ever. At ACES, we strive to support mortgage origination, consumer lending, loan servicing and wealth management and more through our robust quality management and control platform and serve as a resource so that all lenders – not just our clients – can keep loan quality and compliance at the forefront of their operations.”
ACES launched a new compliance-driven oversight process for ACES CONNECT users via a role-based permission system. Launched last year, ACES CONNECT provides users with the ability to self-remediate audit findings, access reporting and trending data, review audit documents and manage corrective action plans in coordination with their organization’s risk department.
In addition, ACES CONNECT allows users to access the ACES quality control (QC) reporting to provide analytics for senior management along with any designated third parties. ACES was also among the first to update its reporting library within ACES Quality Management & Control software to align with Fannie Mae’s reporting recommendations.