Florida-based The Closing Agent, LLC has migrated its major data platforms to the cloud and established a new data hub for operations and customer service, the company announced.
“We are dedicated to delivering a superior closing experience, and our investment in technology reflects this commitment,” Darryll Clark, vice president at The Closing Agent, said in a release. “Our employees are at the heart of our innovation journey. Their creativity and insights, gathered from their daily interactions with our clients, shape the improvements we make.”
According to The Closing Agent, the new data hub allows for monitoring of real-time data from various aspects of the closing process. Leaders said this real-time data will drive immediate improvements in customer service and operational outcomes.
Strategic partnerships with key industry players have allowed for implementation of the cloud platform, enabling the integration of artificial intelligence (AI), machine learning, and data analytics, the company added.
“We believe that combining the skills of our dedicated team with state-of-the-art technology is the key to redefining the future of real estate closings,” Clark said.
Earlier this year, The Closing Agent acquired Quality Title & Escrow, LLC, which has been operating in Winter Park, Fla., since 2008.