Alanna.ai has partnered with Viking Sasquatch to offer a cost estimate service through Alanna’s intelligent artificial intelligence (AI) assistant.
According to alanna.ai President and co-founder Hoyt Mann, Viking Sasquatch provides the crucial data through its 24|Seven Fees Solution that powers the new service, including settlement fees, title insurance rates and real-time recording fees and transfer taxes. All that information is quickly delivered to the client through the firm’s intelligent AI assistant.
“Our goal with 24|Seven Fees was simple: create a tool that title and settlement companies can trust,” Viking Sasquatch CEO Pat Carney said in a release. “Behind the scenes, it’s built to handle the complexity of fees and the constantly changing regulations and regional variations, to ensure agents get the most accurate, compliant figures every time.”
Thanks to Viking, alanna.ai will help ensure title agencies receive accurate cost estimates, Mann said.
“It’s an incredible and ongoing challenge to maintain closing fee data,” he explained. “Ordinances and regulations are constantly changing from one region to the next, yet the title agency is on the hook to provide current, accurate information from state to state, county to county. There’s also absolutely no uniformity whatsoever as to what title and closing costs will be from one location to the next. Nonetheless, offering cost estimates based on old or inaccurate data can be very costly to the title agent. By teaming up with one of the industry’s top technology providers in Viking Sasquatch, alanna can now help users of this service rest assured that they are delivering accurate cost estimates to their clients.”
In addition to offering AI-driven cost estimates, Alanna is known for its other communication capabilities, enabling title agents to immediately respond to questions and gather or request data 24/7/365 via text message or web chat in 133 different languages. The company also recently introduced an AI-driven order entry solution, and also offers solutions that can be used for functions requiring data extraction and processing as well as interactive marketing and customer service tasks.