Customers Bank, a subsidiary of Customers Bancorp, announced its integration with Qualia Shield, a natively integrated wire fraud prevention solution built for title and escrow professionals by Qualia, according to a release.
With the integration, title and escrow professionals using Customers Bank and Qualia can originate and receive wires directly in Qualia, eliminating the need to toggle between systems. Keeping wire activity inside Qualia Shield means automated fraud verification runs on every transaction, providing faster, safer closings.
“Wire fraud remains one of the most significant threats facing the title and escrow industry, and we believe the best defense is one that’s built directly into daily workflows,” Brett Shulick, executive vice president, managing director of title solutions with Customers Bank, said in the release. “Our full integration with Qualia Shield represents a meaningful step forward. It gives our customers the ability to move faster without compromising security and reduces the friction that can slow down closings. This is what purpose-built banking for specialized industries looks like.”
The Qualia Shield integration builds on the foundation established when Customers Bank joined the Qualia Bank Partner Network, which delivered streamlined onboarding and setup, automated clearing of account items, positive pay file delivery and daily clearing. With this next phase complete, customers now benefit from end-to-end wire management within a single, secure software environment.
“Wire fraud lives in the handoff moments when someone moves across multiple systems. This integration eliminates that gap,” Qualia Chief Strategy Officer Jackson Reynolds said. “Customers Bank brings deep title industry expertise and a full suite of banking services purpose-built for settlement professionals. And now, with wire origination and receipt inside Qualia, their clients get that value without ever leaving their workflow.”