Cloudvirga announced the launch of Tropos, a borrower portal that company leaders say will empower lenders to deliver personalized, intuitive digital experiences from initial application through clear-to-close.
Designed with the flexibility to support a variety of consumer lending products, Tropos enhances Cloudvirga’s point-of-sale ecosystem with a modular, customer-first solution that helps lenders drive engagement, reduce time to close and establish lasting borrower relationships, according to a release.
Tropos adapts to a lender’s operations without requiring tech stack overhauls or lengthy implementations.
“With Tropos, lenders finally get what they’ve been missing: a smarter, more human loan application and processing experience that doesn’t force tradeoffs between automation and connection,” Cloudvirga CEO Maria Moskver said in a release. “It’s flexible enough to grow with your business, fast enough to implement in weeks and powerful enough to help you build loyalty from the very first click or tap.”
Tropos was developed through direct input from Cloudvirga’s lender advisory panel. Key features include:
- A modular architecture that enables lenders to implement only the workflows and features they need, with the flexibility to expand over time;
- Real-time progress updates and an adaptive action center that keep borrowers informed throughout the loan process;
- A borrower-first design that blends intuitive self-service with seamless transitions to human support; and
- Configurable messaging and support for multiple languages to help lenders personalize communications.
“With Tropos, we’re helping lenders move beyond transaction-based digital tools to a future where the portal becomes a trusted extension of their brand,” Cloudvirga Senior Vice President of Product Strategy and Technology Operations Jessica Evett said. “It’s about more than closing loans. It’s about building trust, loyalty and lifetime customer value.”