Operations

Finding and keeping new blood in the title insurance industry can be a challenge. 

H.B. Wilkinson Title Co. President Dan Mennenoh and Holler Law Firm Managing Attorney George Holler shared their methods for success. 

Read on to learn more. 

Finding and training a winning workforce can be tricky in the title insurance industry because many people aren’t familiar with it, but that doesn’t make it less of a priority.

To learn some tricks of the trade The Title Report invited Nationwide Title Clearing Vice President of Quality Shawn Sorenson and Anderson | Biro Founding Partner Ryan Anderson to share their expertise on a recent webinar.

Keep reading to learn more.

In Part I of our two-part series, we talked about companies using creative solutions to staff the industry during the upcoming busy season. In Part II we are discussing the training that candidates receive once they are placed full-time with a title company. Keep reading to learn more. 

Salaried workers making as much as $47,000 annually will become eligible for overtime by the end of the year, according to new rules finalized by the Department of Labor. The White House says the move will assist workers whose wages have been relatively stagnant in recent years, while news of the move was met with some opposition in the industry. Read on for the details.

Wells Fargo launched FastFlex Small Business Loan, an online, fast-decision loan. It is designed to help small businesses with short-term credit needs get access to funds as soon as the next business day. Read on to learn about the lender’s newest tool for small businesses. 

As part of its follow-up with customers after a closing, Equity National Title sends out a survey asking for feedback. President Jim O’Donnell said as part of the company’s quality control, he wants to hear from the consumers. In addition to asking about the service of their closing professional, however, Equity also asks about the service of the loan officer as part of the value-add for the lender. Read on to learn more. 

Recruitment has always been difficult in the title insurance industry, unless there’s a family connection. In any industry, it’s important to keep a pipeline open for new talent to keep a company viable and healthy. To do this, several professionals within the industry said it’s important to expand their efforts.

During his presentation at the 2015 National Settlement Services Summit, Greg Wright, founder and president of Wright Consulting Group, shared his insight into how title insurance agents can improve their sales. He said many come to him and say they have a marketshare problem or a competition problem, a location or tech problem, but it’s often the way we think about the problem that’s the actual problem. Read on to learn more.

Finding the right way to market directly to consumers might seem difficult for agents who are not used to the process. With the industry set to change the way closings are conducted beginning Aug. 1, reaching out to consumers could open new business avenues for title agents. Read on for the details.

Title agents who are looking for a renewed sales and marketing approach might find that their target audience has changed. With a heightened focus on education and knowledge in the closing process, new strategies could pay dividends for title agents. Read on to see what might be best for you.