Trendsetters | The Title Report

The Kathy Kwak Story
Love of learning paves path to COO

W ith 18 years in the industry, including as a real estate attorney on the buy, sell and contractual side of transactions, as an underwriter, and in title operations, Kathy Kwak imagined she might be named chief operating officer of a title company "someday." That day came much sooner than she anticipated.

Look at the top of the title insurance industry; think about today’s integral processes; imagine tomorrow’s breakthrough — that’s where you’ll find trendsetters.

This is where you’ll read their stories.

Trendsetters focuses on the passionate leaders and innovators who shape our industry. And like the Trendsetters themselves, we put our own spin on it. We hope you enjoy

Leadership and innovation are big, aspirational words, but leaders and innovators are all around — and we want to tell your stories. TTR Trendsetters is a new digital project from The Title Report where we put a spotlight on the title industry's innovators, unsung heroes, up-and-comers and veteran leaders.

In order to tell your story, we need to hear about it. Click below to provide us a glimpse into what makes you (or someone you know) a Trendsetter. If your nomination is chosen, The Title Report editor will be in touch to dive in further and write an in-depth profile on you or your colleague.

Nominate a Trendsetter...

Passion for puzzle-solving drives successful title career

Going against the grain

Family honors title company's historic roots

Turning mom-and-pop into statewide power

Successful title company a family affair

Turning relationships into business success

From learning the ropes to teaching them

North Carolina title agent wears many hats

From state senate chambers to the closing table

Third generation title agent loves the industry

Determination, technology, and harnessing resources a recipe for success

Executive chef dived into title insurance with no regrets

A career spent creating technology solutions

Lawyer turned entrepreneur loves challenges of title business

Spotting and seizing worthwhile opportunities

The story of a recovering banker who became ‘King of Title’

Attention to detail, work ethic turn into thriving career

How a small shop became a large network of title agencies in Florida

From the dairy farm to the settlement table

Newest NexTitle president has done it all

Enhancing the client experience one efficiency at a time

Former real estate attorney becomes industry leader, innovator in South Texas

Love of history, tech turns into distinguished career

At home on a Bayou or a Canadian mountain, a variety of experiences led attorney to success

Mining gold as others fled the field

How a commitment to customer service, and a long-time friend, turned a settlement attorney into a data security pioneer

Facilitating thousands of American Dreams

Chasing the independent dream with a loyal team and a new technology

An unexpected start to a title insurance career

A thankless journey through the world of auditing that inspired an experimental new business model

Creating something special with best practices and collaboration

How an aspiring TV broadcaster ended up changing the processes and mindset of a small Wisconsin title agency

Providing professional service with a smile

Championing process improvement through technology

Teaching the Be-Attitudes

Sports fan and brewer finds success and happiness in the title industry.

Bringing legal expertise to the real estate transaction

An engineering student and missionary became a leader in the title industry, quite unexpectedly.

Learning from each and every job

How learning a dead language can breathe new life into a traditional industry

Ignoring industry norms to forge new business, personal opportunities

Simplify ordering closing and title services

SoftPro 360 is a free vendor portal that gives you access to the closing, title and escrow providers you need – all in one place. Order services like eRecording, eSign and RON directly from your SoftPro software, saving time and money.

Free education and resources for your title business

SoftPro has published 20+ e-books that you can download for free and share with friends or colleagues. Topics include: Remote Online Notarization, compliance best practices, wire fraud, data security, and more!

SoftPro Hosted is your best remote working solution

SoftPro Hosted is fully customizable, configurable and backed by our most popular features like automation and commercial closings – but without the IT costs. Plus, you can access it anywhere with your computer and internet connection.

Tweets from @TheTitleReport/lists/around-the-industry

News by Topic

News by Edition

Special Reports

Webinars