Jeffrey Heighton has joined Fidelity National Financial Inc. (FNF) Agency Operations as president of enterprise solutions – agency. In this role, Heighton will partner with title agents across the FNF Agency network to help drive strategic growth, improve financial performance, and strengthen operational scalability through technology, outsourcing, and disciplined business management, according to a release.
Heighton brings leadership experience across title, mortgage, and brokerage services, with a track record of building and scaling businesses in real estate markets.
Additionally, with firsthand experience leading large operations in today’s evolving technology landscape, Heighton will support agents in areas such as revenue strategy, expense management, organizational design, and back-office optimization.
“I’m excited to join FNF’s agency operations and work alongside its agents to help them grow strategically and sustainably,” Heighton said in a release. “In today’s complex environment, success requires more than simply targeting market share or profit growth. It requires thoughtful planning, strong execution, operational discipline, and the right technology infrastructure to scale effectively and profitably.”
Heighton will work closely with existing consulting and sales teams to deepen the organization’s capabilities around growth strategy, operational scale, financial performance, and technology-enabled execution, while also consulting with agents across the network.
“We are thrilled to welcome Jeff to our team,” Ravi Bapodra, executive vice president and chief operating officer for FNF Agency Operations, said. “Our focus remains on delivering meaningful resources and strategic support to help our agents grow and compete more effectively. Jeff brings a rare combination of operating expertise, growth leadership, and financial discipline. His experience scaling businesses with an emphasis on long-term profitability makes him an outstanding addition to our organization.”
Prior to joining FNF, Heighton held senior leadership roles in the industry, including serving as president of title & escrow at Compass, where he led growth and operational expansion of their multistate portfolio. Throughout his career, he has held leadership roles spanning national sales and enterprise growth across title agencies, mortgage ventures and brokerage businesses.