Title Resources Group (TRG) has appointed Susan Mertz as agency account representative for the company’s Florida region. Mertz has 18 years of experience in real estate sales and marketing.
“Susan brings a combination of market knowledge and a high level of professionalism to her client service endeavors,” TRG Senior Vice President Juliann Hickey said in a release. “Her openness to learning and her collaborative spirit will be a tremendous asset to our team and the agents she supports.”
A luxury-designated agent, team leader and Realtor, Mertz most recently worked with Keller Williams, joining the company in 2011. Prior to that, she worked as a marketing team transaction manager for Crabtree + Co. from 2002 – 2011. Earlier in her career, she worked as a graphic designer for the National League of Cities and for National Trade Productions Inc.
“I was drawn to TRG because of their strong reputation for partnership and service,” Mertz said. “After years in real estate, I know how important a trusted title partner is to a smooth transaction. I will draw on my extensive experience in real estate and my skills in building strong client relationships to anticipate agent needs, provide guidance with confidence, and create trusted connections that support agents in delivering the best experience to their clients.”
Accredited as a KW Luxury Agent, Mertz received the Five Star Real Estate Award and was presented with an ADDY at the annual American Advertising Federation awards. She earned her bachelor of science degree at Florida State University.