Bryan L. Marion, president of Winchester-based Direct Title Solutions, lnc., announced the company achieved a third-party certification, demonstrating compliance with the American Land Title Association’s (ALTA) Best Practices Framework.
“This certification demonstrates Direct Title Solutions, Inc., is committed to providing superior title services and has internal procedures and policies in place to protect both creditors and consumers, ensuring positive and compliant real estate closing experiences,” Marion said.
Recent regulations hold creditors liable for any deficiencies in a title company’s protection of consumer information. As a result, creditors are reviewing their relationships with service providers and becoming more sensitive to the types of companies with which they do business. To help creditors, ALTA created the Best Practices Framework to assist title and settlement agents prepare policies and to protect creditors and consumers.
Increasingly, title companies are electing to obtain certification in order to stay competitive and compliant in the market place. Direct Title Solutions, Inc., contracted with the nationally recognized certified public accounting and consulting firm PYA (Pershing Yoakley & Associates), to perform the third-party assessment and certification. PYA reviewed Direct Title Solutions, Inc.’s, ALTA Best Practices and tested all its procedures and protocols.
“Direct Title Solutions made the decision to invest in this third-party process in order to reinforce our sound business practices and our long-standing commitment to being a trusted real estate settlement partner,” said Marion. “We chose PYA to perform our third-party ALTA Best Practices Certification because of their knowledge of the title industry and their experience with Best Practices Certifications. During our certification process, PYA displayed a high level of professionalism and customer service. The on-site testing was thorough and detailed, which provides us a high level of comfort with day-to-day operations. Few title companies choose to spend the money or resources required to obtain certification. Direct Title Solutions, Inc., believes protecting its customer information is worth the investment of time and resources in order to enhance its policies and systems. We are very committed to our customers and want to provide the highest level of assurance to creditors so all transactions can be securely placed with confidence at our business.”
Achieving ALTA compliance meant investing in technology and security upgrades as well as ongoing employee training.
“This ALTA Best Practices Certification reflects our commitment to the industry, our brand, and most importantly, our customers,” Marion said. “It also complements our robust growth over the last few years. It will further solidify current relationships and open doors to many others.”