Indecomm Global Services, a business process outsourcing company, announced that through its collaboration with AmeriCU Credit Union, the credit union consistently achieves top marks in mortgage servicing from Freddie Mac.
Indecomm currently performs AmeriCU’s Fannie Mae and Freddie Mac monthly reporting and payoff reporting. Indecomm also completes principal & interest and tax & insurance custodial account reconciliations as well as Fannie Mae Schedules 1, 2, and 3 for AmeriCU from its investor accounting center in Denver.
AmeriCU had 100 percent servicer ranking from Freddie Mac in the second quarter of 2011 and it consistently ranks in the top 15 percent to 20 percent out of 1,288 servicers.
“We couldn’t have achieved our results if we didn’t have a great working relationship with Indecomm and they didn’t deliver the quality of service that they do,” said Michael Francisco, manager, secondary markets for AmeriCU Credit Union.
“Our work with AmeriCU is a demonstration of the value of our solutions and relationships,” said Dana Vinzant, senior vice president of the U.S. mortgage services division, Indecomm Global Services. “Indecomm’s business model benefits our clients by bringing our deep investor accounting expertise and technology to reduce costs and improve quality. This model is enhanced with our outsourcing capabilities.”
Indecomm offers consulting, outsourcing, learning and technology solutions to clients in the financial services, pharmaceutical and life sciences, high tech, retail and next generation computing verticals. AmeriCU Credit Union serves more than 100,000 members throughout Central and Northern New York and beyond.