Fraud prevention tip: Beware the random call from a 'software vendor'

The real secret to a fraud attack is trickery. Even as malware viruses and bots have become more insidious and able to use new technology for nefarious purposes, the attackers still need to rely on the naive, careless or unprepared victim to fall for their trap. We’ve discussed much of this in previous articles on protecting your agency from cyber attacks, but in a recent exchange with Greg McDonald, president of Cloudstar Consulting, he gave another example of how low-tech some of these schemes can be. McDonald thinks that lost in all of this new technology is just how important the human element of the title company really is in terms of protecting the business.