Surety Family of Companies recently named Robert “Bob” Souder vice president, director of sales training. He will work hands-on with the sales department, developing training and evaluation programs that will enhance customer-focused initiatives.
“I’ve known Bob for years and his reputation is beyond reproach in the title industry,” Surety Principal, Executive Vice President Keith Langan said in a release. “He not only recognizes the strength of sitting face-to-face with clients, but at his core is the belief that there is nothing more important than treating others with respect and kindness.”
Based at corporate headquarters in Marlton, N.J., Souder also will contribute to discussions of corporate goals and be integral in the implementation of its strategic plans, specifically those that involve the latest technology and the people who use it.
“Businesses today cannot survive without technology. However, far too often, connecting on a personal level can get lost,” Surety President Brian Klaus said. “We look forward to Bob and his ‘old school sales’ approach to bridge the people-technology gap as a way of furthering our customer-focused values.”
Souder joins Surety after 16 years in his prior company.
“I’ve been in this crazy business for 20 years, having worked for and with some of the most wonderful people in the world,” he said. “In this new and final chapter of my professional career, I look forward to bringing my positive attitude, experience, work ethic and kindness to Surety, where I also hope to be a motivator for some and a friend to all.”