Indianapolis-based Hocker Title has added its first client development concierge to its team to further personalize its real estate closing process by providing an individualized level of service to each of its buyers and sellers.
Kelly Booth, who comes to Hocker Title with decades of customer service experience in high-end property resident management, will work with all parties involved in a closing to ensure each transaction is a seamless and celebratory experience for clients.
The free concierge service includes a planning booklet, special offers at local businesses, moving boxes and dedicated time with Booth.
“With Kelly on board, the Hocker Title team is taking a proactive approach to matching our clients’ anticipation and excitement for their new purchase,” Hocker Title owner Janet Hocker said in a release. “We break through the transactional formalities of real estate closings to provide a truly special experience for our clients. Everyone should experience a little luxury in life, especially when they’re getting the keys to their new dream home.”
Hocker Title, an attorney-owned title firm which specializes in title and real estate closing services, is a division of Hocker & Associates, LLC.