Black Knight launches AI-powered solution
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Technology
Thursday, August 1, 2019
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Black Knight, Inc. has launched a new solution powered by artificial intelligence that is integrated with its Empower loan origination system (LOS), the company announced.
Through the use of the company’s artificial intelligence virtual assistant (AIVA), Black Knight said its Digital Point of Sale streamlines the origination process while ensuring data integrity and consistency.
“Leveraging AIVA’s skills, Digital Point of Sale guides the consumer through the steps of prequalification and then preapproval through a simple, intuitive Q&A format, validating data and documents along the way,” Black Knight CEO Anthony Jabbour said in a release.
“Collected data is then immediately available in Empower, streamlining the entire origination process – and providing a single source of truth,” Jabbour said. “The result is an infinitely more efficient process, a significantly enhanced customer experience and increased data integrity and consistency for Empower users.”
When potential borrowers upload identification and bank statements as part of the mortgage application process, AIVA can assess whether the appropriate documents were received and identify unusual transactions.
“At Black Knight, we are laser-focused on innovating with a sense of urgency,” Jabbour said. “Our new Digital Point of Sale solution is just the latest example of Black Knight successfully executing on that mission. With AIVA, Empower and all of the other digital solutions we’ve put into place, a single system of record can now meet the customer at the very beginning of the process, and carry them through to closing and beyond.”
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