The Gateway Mortgage Group has selected TRK Connection’s Insight Risk & Defect Management (RDM) platform to conduct its internal quality control (QC) audits, both companies announced.
“When we were evaluating potential QC audit platforms, the ability to be used for different types of audits across multiple internal departments was a key consideration. Ultimately, we chose Insight RDM because of the flexibility it offers us, and now, we can use a single platform to complete our pre-funding, post-closing and servicing QC audits,” Gateway Mortgage Director of Quality Control Angie Couch said in a release. “Insight is incredibly user-friendly, and the level of support we’ve received from TRK during and after implementation has been stellar, re-affirming our selection of the platform.”
Insight RDM is a cloud-based QC audit platform that reduces repurchase risk and elevates loan quality through its suite of QC auditing tools, integrated action planning and business intelligence reporting from Tableau.
“Reducing repurchase risk requires lenders to establish a culture of quality throughout their organization. Therefore, QC can’t just happen in one department or at one point in the origination process, and today’s mortgage QC audit platforms must be flexible enough to be utilized in multiple areas and conduct a variety of QC audits,” TRK Connection CEO Teri Sundh said. “Insight RDM was designed specifically to be deployed in this type of environment so that lenders could implement a single solution to meet their all QC needs across their entire organization.”