Mortgage industry verification provider Xactus announced that Michael Crockett has been named chief operating officer (COO) after previously serving as chief data officer.
In his expanded role, Crockett guides Xactus’ day-to-day operations and key departments including credit, verifications, and tenant screening. He also leads the strategic advancement of the company’s data innovation and quality assurance/quality control (QU/QC) initiatives.
In addition, Crockett evaluates internal and external customer experiences, focusing on enhancing its service quality, delivery, and technical support.
“I'm honored to step into this position and help Xactus solve new client challenges,” Crockett said in a release. “We have a rare chance to transform verifications at scale and help lenders keep pace in a fast-changing world. I’m looking forward to making the most of this opportunity.”
Shelley Leonard, president of Xactus, stated, “Michael is a true innovator and leader. I’ve been continually impressed by his ability to navigate complex challenges and foster genuine connections with those around him. His unique blend of operational expertise and people skills set him apart. I have no doubt that his contributions will continue to play a pivotal role in helping Xactus advance the modern mortgage.”
Crockett has more than 25 years of mortgage industry experience helping lenders mitigate risk. Prior to serving as Xactus’ chief data officer, Crockett was the company’s executive vice president of data solutions.
Previously, he served as executive vice president of product development at Credit Plus before Xactus’ acquisition of the company in September 2021. Crockett joined Credit Plus in 2013 to create its QA/QC division. Before that, he held several senior executive roles at a national mortgage information company, including senior strategic executive and executive vice president of operations. He also formerly served on several advisory boards for mortgage industry associations and credit bureaus.
Along with serving as Xactus' COO, Crockett is on the Consumer Data Industry Association Board. Crockett has a B.S. in accounting from Stephen F. Austin State University.