Stewart’s Chief Executive Officer Matt Morris said the company is
taking a longer term view with a higher level of service going into
2014. He said, “We’re in the seventh inning. We haven’t completed all
the plans we set out for yet, but we’re happy to see the progress we've
made.”
Morris said the company has made a lot of changes in the
past year, to its customers’ and the company’s benefit. 2012 was a strong year financially, more than 1,500
agents have taken advantage of the Stewart Trusted Provider Program, and the company is now offering
escrow security bonds to add further assurances.
“People are saying we provide the services
they need, and we’re always the first ones out there, making them
aware,” Morris said. “I think that’s rewarding because they are part of
the highest-quality agency network. They can now market themselves as
such. That’s how the Trusted Provider network came to happen. We have
done a significant amount of work in developing the highest standard
agency network.”