Gateway First Bank has appointed industry veteran Stephen Staid as its chief servicing officer, the company announced.
In his new role, Staid will direct a team overseeing customer care, investor accounting, loss mitigation, escrow administration and operations support. The company said he also will spearhead a variety of initiatives, including technology enhancements, operations improvements and business development. Staid will report directly to Gateway CEO Stephen Curry.
“Staid brings unique industry expertise as a former executive with top-tier financial institutions,” Curry said in a release. “His wealth of knowledge in mortgage servicing will position Gateway to become one of the nations’ leaders in mortgage servicing businesses in a highly competitive environment.”
Staid is the former CEO of Saxon Mortgage. He also previously served with PHH.
“Having been involved in mortgage servicing for most of my professional career I am thrilled to join Gateway to help them expand and grow,” Staid said. “I have been a fan of Gateway from a competitor standpoint and now excited to join a world-class team.”