Indecomm Global Services issued a release announcing an 86 percent first-time acceptance rate for all documents submitted for e-recording to Hennepin County, Minn., through the first half of 2012. This is the highest acceptance rate for trusted submitters for this time period. First-time acceptance is one of the primary metrics which county recorders use to evaluate submitters.
“It’s not just about volume. Quality is essential in e-recording and it is one of Indecomm’s strengths,” said Latha Parameswaran, vice president, document management group, Indecomm Global Services. “When Hennepin County began the year, e-recordings as a percent of total documents recorded were in the 10 percent range whereas in their latest data they are running at 32 percent.”
Hennepin County is the largest county in Minnesota and offers e-recording to 22.6 percent of the population in the state. Parameswaran said for counties like Hennepin one mistake is worth multiple submissions and can add up to a lot work at the county level.
“We understand the equation at the county level and achieve high acceptance rates for our customers by focusing on information databases particularly regarding county submission requirements and fees,” Parameswaran said.