It’s been about four months since Kandi Jablonski came aboard Chronos Solutions, and this week, a host of behind-the-scenes efforts will be visible to everyone.
Chronos Solutions rolled out its national title originations division this week, headquartered in Pittsburgh under the leadership of Jablonski, the executive vice president, national operations. Jablonski is joined by a an executive leadership team that features more than 100 years of experience in the title insurance space: Senior Vice President of National Operations Dan Loughlin, Vice President of Operations Sue Gresko and Vice President National Title Production Judy Freeman.
“There were a dozen opportunities in front of me, but the company’s culture and the technology is by far the best I’ve seen, and their ability and willingness to aggressively take a share of this market were very appealing to me,” Jablonski told The Title Report.
The company broke ground on the Pittsburgh office in November, with work completed Tuesday. Chronos also broke ground on a new location in Newport Beach, Calif., about six months ago, with the management team in place and operational as of Monday.
The company features offices in Cave Creek, Ariz., and Dallas, and Jablonski said it hopes to add Denver to the mix as well. The goal is to push staffing at 100 or more by the end of the year.
“This is the next step in Chronos Solutions’ initiative to aggressively build out our National Origination Title division and becoming a dominant player in the national title business,” Chronos Chairman Matt Martin said in a news release. “We are fortunate to have Kandi on board to lead this effort.”
Among the benefits Chronos brings, Jablonski said, is its end-to-end technology platform. That encompasses loan origination and servicing, title and escrow, valuations, HOA and REO solutions, InstantTax, TaxDoor 4506-T verifications and more.
“The ability to provide end-to-end solutions is incalculable,” she said. “It enables us to get into granular details with our clients and offer effective solutions to get them where they need to be.”
And where the industry as a whole will need to be likely is in purchase originations and equity, a change in the marketplace going forward that Jablonski said Chronos and Chronos Title Solutions are well-positioned to handle.
“(The technology) gives us the insight and ability to cure matters in title, as well as helping lenders with perfecting lien position. We’re swinging into a heavy purchase market, and having a lien release ability is imperative,” she said. “A lot of people in the industry are hot and heavy for refi and don’t have the technology or workflow to manage resale on a national level. They’re not necessarily hyperfocused on lien perfection, rather than position. Title defects did exist, but they were indemnified rather than resolved. Now as we get to a resale and equity market, those items must be resolved. Chronos Solutions has the ability to do just that, with use of our technology to get these items taken care of and provide clean marketable titles, it is a big plus.”
The technology also works within the framework of collaboration that the new TILA-RESPA Integrated Disclosures brought to the transaction in 2015, a collaboration that Jablonski said has been helpful.
“Technology, mass production and mass automation are the name of the game right now. The technology offerings we have, coupled with the automation and integration of servicing platforms that enables us to seek information in a secure environment faster and cheaper, we are able to recognize time efficiencies and significant savings that are passed down to the consumer. This is extremely efficient in managing the closing process,” she said.
Working with an “extraordinary” team to prepare for the launch has been one of the highlights so far, Jablonski said. “It’s very exciting to build something meaningful in a market where folks are uncertain of the future,” she said.
And now it’s simply a matter of getting to work. The best part? “Processing orders,” she said. “Just the experience of being back in this position where we get to work with the industry’s best and brightest.”