Title Alliance launched a new internal cloud-based portal that will assist with efficient and timely customer service and internal communication.
The portal serves as a tool for Title Alliance with a three-fold approach: offering sales management resources and web tools for the corporate staff, joint venture employees and joint venture partners to access. Access to financial statements, best practice licensing and underwriting guides and templates, and training video are only a few of the features of the new portal.
The joint venture partners can use the portals to review financial statements and capture reports monthly, to compare month-to-month and year-to-year progress; to view monthly and quarterly meeting agendas and minutes; and to view the finalized budget and to review the office marketing plans.
Managers and employees within the 40 family companies of Title Alliance also have the ability to manage web content such as location information, news and event announcements, and public documents.
Not only will the portal assist internally, but website users will see an increased usability and functionality. All future events including Lunch and Learns, happy hours and seminars will be managed online, where invitees can RSVP online with the click of a button. Users will also experience an increased distribution of event and company news, testimonials of the service, and informative documents.
“The genesis of the portal is to administer the flow of information around our unified company as well as report on active financials within our joint ventures,” said Jim Campbell, partner, of Title Alliance. “It is not only an exciting time for our company internally, as this portal will greatly help us grow, but we know this will be transparent to our new and existing partnerships as we continue to work with them.”