Indecomm Global Services, a business process outsourcing and learning solutions company, has acquired the assets of Mortgage U Inc., a recognized leader in mortgage training. The acquisition will allow Indecomm to expand its learning and mortgage training offerings, as well as its total compliance support and consulting. Indecomm’s new mortgage learning services will be branded as Indecomm-Mortgage U.
“The acquisition of Mortgage U completes a process begun over two years ago when Indecomm and Mortgage U signed an alliance agreement,” said Rajan Nair, president, financial services, Indecomm Global Services. “Mortgage U and Indecomm share a common philosophy and dedication to clients across a wide spectrum. It is a virtuous cycle of technology and content, which will enhance Indecomm’s ability to serve our clients.”
“Joining Indecomm is an exciting opportunity for all of us at Mortgage U. The acquisition will allow us to provide better economies of scale in serving our clients,” said Alice Alvey, president and co-founder, Mortgage U. “In addition, combining Mortgage U’s and Indecomm’s deep regulatory knowledge and systems offer great synergies for everyone involved.”
This acquisition comes at a propitious time in the industry as the surge of new regulations is redefining the mortgage business. Indecomm’s partnership with its clients will be enriched by the products and services that Mortgage U brings to Indecomm. This includes the Mortgage U Health Check, which enables companies to measure and monitor their policies and procedures.
Combining Indecomm’s proprietary Yellow Platter Learning Management System and Mortgage U’s extensive training content will provide lenders and servicers with an easily accessible source of off-the-shelf content and assessments. These courses cover all the functions within the origination channel of a lender: processing, underwriting, closing and post-closing audits. In addition, several off-the-shelf training courses covering key areas in servicing will be provided as part of the solution suite.
“Well integrated training programs can help a client avoid feeling like they are compliance companies that try to close loans once in a while,” Alvey said. “With Indecomm-Mortgage U, all the elements are integrated together for our clients. We will be in a position to provide compliance training to our clients, guiding them on operational implementation and effective customer service. Partnering with Indecomm will help our clients become compliant with new regulations while they improve their bottom line.”
Indecomm offers consulting, outsourcing, learning and technology solutions to clients in the financial services, pharmaceutical and life sciences, high tech, retail, and next generation computing verticals. Indecomm’s title and settlement services platform-based solutions include title search and typing through iTitleHub, post-closing through Dynamic Doc Hub, eRecording through InteleDoc Direct and mail away recording supported by its recording website.